Our premium e-learning offer brings together key stakeholders in the industry and is focussed on your compliance needs and goals.
For an annual fee, premium e-learning packages from Better Change provide key Knowledge, Skills and Behaviours required to navigate the regulatory framework and licencing conditions and codes of practice in the UK gambling industry – Essential for Safer Gambling, Compliance, Marketing and Customer Services.
Premium e-Learning Content
Safer Gambling
- Intro to safer gambling
- Signs of a problem
- SG tools and self-exclusion
- Customer interactions and evaluation
- Protecting the young and vulnerable (non-remote and remote)
- Protecting the young and vulnerable (Remote)
- Ensuring gambling is fair and open
- Your role and responsibilities
- Regulating gambling advertising
- High value customer guidance
AML
- Regulation, Legislation and guidance
- AML and counter terrorism financing
- Introduction and key concepts
- Policies and procedures
- Collective and individual responsibilities including SAR’s
OPERATIONS
- Regulation and regulatory powers
- Complaints awareness
- Complaints and dispute handling
- Data protection
- Anti bribery and corruption (whistleblowing, economic crime and transparent act
To find out more or to get involved in developing future training, contact info@better-change.org or register your interest here.
