Our e-learning offer brings together key stakeholders in the industry and is focussed on your compliance needs and goals.

For an annual fee, e-learning packages from Better Change provide the key Knowledge, Skills and Behaviours required to navigate the regulatory framework and licencing conditions and codes of practice in the UK gambling industry – Essential for all aspects of Business protection including; Safer Gambling, Compliance, Marketing and Customer Services.

e-Learning Content

Bundle A: Safer Gambling and Customer Interactions

  • Introduction to Safer Gambling
  • Recognising and Responding to Gambling Harm
  • Protecting the Young and Vulnerable
  • Safer Gambling Tools and Self-Exclusion
  • Ensuring Gambling is Fair and Open
  • Your Role and Responsibilities: Compliance and Wellbeing in Gambling
  • Regulating Gambling Advertising: UK Compliance Essentials
  • Responsible Management of High Value Customers

Bundle B: Anti Money Laundering

  • AML Risk Management in the Gambling Sector
  • AML Advanced

Bundle C: Business Protection

  • Regulation and Regulatory Powers in Gambling
  • Complaints and Disputes Handling in UK Licensed Gambling Businesses
  • Complaints Awareness Training for Gambling Operators
  • Preventing Bribery and Fraud
  • Data Protection

Built around your needs

Better Change can host your e-learning through our own Learning Management System or integrate them seamlessly into your company’s existing system.

To find out more, contact info@better-change.org or register your interest here.