Emma’s spent nearly two decades quietly making magic happen in the charity and non-profit world. She’s a business development pro that’s led successful bids and built impactful partnerships that have helped drive multi-million-pound growth, has a soft spot for quality management (nothing says ‘fun’ like a well-audited process) and a knack for making CRM systems behave! With a background that includes working in gambling harm reduction, Emma’s expertise spans bid and proposal writing, project planning, stakeholder engagement, and CRM management, always with a strong focus on social impact and achieving positive change.